Shipping Policy

Shipping within South Africa

Shipping flat fee of R80

We deliver nationwide using The Courier Guy courier services. A tracking number will be sent via email once the order is complete, and you will be able to track the parcel on their website.

Depending on the piece ordered and if in stock, items in stock will be sent the next day, items that need to be made up will take 5-10 working days.

Delivery can take between 2 - 4 working days, dependent on shipping address.

Unfortunately we are not able to deliver to a P.O. Box addresses.

Please note: a physical address and a contact number is required for all online orders.

International Shipping

Europe: €45 -DHL Courier (takes between 3 - 7 working days)

USA: $55 -DHL Courier (takes between 3 - 7 working days)

 Important

We do not use the Post office as they do not offer international shipping tracking, and we would prefer to know where the parcel is as I am sure you would too.

 International Taxes and Duties

Recipients are responsible for any customs or import duties charged by the receiving company

Collections (Local)

If you are in Cape Town and would like to collect yourself -We would love to meet you! Please leave us a note when placing the order and we’ll make sure to get the piece there for you!

Collections take place at our Watershed Store between store hours

Monday - Sunday (10am - 6pm)

 Stall F45, Steffany Roup Jewellery (middle Isle)

 Watershed

V&A Waterfront, Dock Road

Cape Town